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Title:
Nonverbal communication in everyday life / Martin S. Remland.
Author:
Remland, Martin S., 1949- author.
Published:
Thousand Oaks, California : SAGE Publications, Inc., [2017]
Edition:
Fourth edition.
Description:
xix, 524 pages ; 24 cm
Bibliography:
Includes bibliographical references and index.
ISBN:
1483370259 paperback ; alkaline paper

9781483370255 paperback ; alkaline paper

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Book P99.5.R388 2017
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Summary

Summary

Nonverbal Communication in Everyday Life, Fourth Edition, is the most comprehensive, thoroughly researched, and up-to-date introduction to the subject of nonverbal communication available today. Renowned author Martin S. Remland introduces nonverbal communication in a concise and engaging format that connects foundational concepts, current theory, and new research findings to familiar everyday interactions. Presented in three parts, the text offers full and balanced coverage of the functions, channels, and applications of nonverbal communication. This approach not only gives students a strong foundation, but also allows them to fully appreciate the importance of nonverbal communication in their personal and professional lives.


Table of Contents

Prefacep. xiv
Acknowledgmentsp. xviii
About the Authorp. xix
Part I Foundations
Chapter 1 The Mature and Functions of Nonverbal Communicationp. 3
When Does Communication Occur?p. 5
Intrinsic Communication Codesp. 6
Iconic Communication Codesp. 7
Arbitrary Communication Codesp. 8
When Is Communication Nonverbal?p. 11
Communicating with Wordsp. 12
Words Are Discrete, Meaningful Unitsp. 13
Language Must Adhere to Grammatical Rulesp. 13
Language Can Refer to Things Removed in Space and Timep. 14
Language Contains Propositions That Can Be Proven True or Falsep. 14
Communicating without Wordsp. 15
Many Nonverbal Signals Are Universalp. 15
Some Nonverbal Signals Are Sent and Received Spontaneouslyp. 16
Nonverbal Signals Can Resemble What They Representp. 16
Nonverbal Signals Can Occur Simultaneouslyp. 17
What Are the Functions of Nonverbal Communication?p. 18
The Identification Functionp. 19
The Relationship Functionp. 23
The Emotion Functionp. 24
The Delivery Functionp. 27
The Basic Nonverbal Signaling Systemsp. 29
The Human Body: Signaling Multiple Identitiesp. 30
Space, Eye Contact, and Touch: An Approach-Avoidance Signaling Systemp. 30
Facial Expression and the Communication of Emotionp. 30
Voice and Gesture: Speaking and Replacing Speechp. 31
Summaryp. 32
Chapter 2 The Development of Nonverbal Communication: Acquiring Everyday Skillsp. 35
Nonverbal Communication Skillsp. 36
Sending Skillsp. 36
Simple Encoding Skillsp. 37
Complex Encoding Skillsp. 38
Receiving Skillsp. 41
Simple Decoding Skillsp. 42
Complex Decoding Skillsp. 42
The Development of Nonverbal Communication Skillsp. 45
The Development of Simple Encoding and Decoding Skillsp. 45
Simple Encoding Skillsp. 47
Simple Decoding Skillsp. 52
The Development of Complex Encoding and Decoding Skillsp. 56
Complex Encoding Skillsp. 56
Complex Decoding Skillsp. 60
Individual Differences in Nonverbal Communication Skillsp. 63
General Competencep. 65
The Female Advantagep. 67
Age Makes a Differencep. 68
A Personality Profilep. 69
Interpersonal Successes and Failuresp. 70
From Different Environmentsp. 71
Education and Trainingp. 72
Summaryp. 75
Part II Codes and Functions
Chapter 3 The Human Body: Signaling Multiple Identitiesp. 79
Communication Codesp. 80
Intrinsic Codesp. 80
Iconic Codesp. 82
Arbitrary Codesp. 84
Communication Functionsp. 87
Identification: The Primary Functionp. 87
Physical Beautyp. 88
Age and Fitnessp. 93
Individualityp. 95
Gender and Sexual Orientationp. 97
Race and Ethnicityp. 99
Occupation and Social Classp. 100
Character and Personalityp. 103
Establishing Relationshipsp. 111
Delivering Verbal or Symbolic Messagesp. 112
Communicating Emotionp. 112
Summaryp. 113
Chapter 4 Personal Space, Eye Contact, and Touch: An Approach-Avoidance Signaling Systemp. 117
Communication Codesp. 118
Intrinsic Codesp. 122
Iconic Codesp. 124
Arbitrary Codesp. 125
Communication Functionsp. 127
Establishing Relationships: The Primary Functionp. 127
Intimacyp. 127
Controlp. 135
Identification: A Significant Secondary Functionp. 139
Gender Differencesp. 139
Cultural Differencesp. 144
Personality Differencesp. 147
Other Secondary Functionsp. 149
Delivering Verbal or Symbolic Messagesp. 150
Communicating Emotionp. 150
Summaryp. 151
Chapter 5 Facial Expression: Communicating Emotionp. 155
Communication Codesp. 156
Intrinsic Codesp. 156
Facial Expressions in Nonhuman Primatesp. 157
Facial Expressions in Humansp. 158
Iconic Codesp. 159
Arbitrary Codesp. 160
Communication Functionsp. 160
Communicating Emotion: The Primary Functionp. 161
Simple Encoding and Decodingp. 161
The Intrapersonal Domainp. 172
The Interpersonal Domainp. 174
Identificationp. 182
Culturep. 182
Genderp. 186
Personality and Behaviorp. 188
Delivering Verbal or Symbolic Messagesp. 193
Establishing Relationshipsp. 195
Summaryp. 198
Chapter 6 Voice and Gesture: Speaking and Replacing Speechp. 201
Communication Codesp. 202
Intrinsic Codesp. 204
Iconic Codesp. 206
Arbitrary Codesp. 207
Communication Functionsp. 208
Delivering Verbal Messages: The Primary Functionp. 209
Producing Speechp. 209
Marking Speechp. 214
Visualizing Speech (and Thought)p. 216
Synchronizing Speechp. 217
Replacing Speechp. 219
Identificationp. 223
Individualityp. 223
Agep. 224
Personal Traits and Behaviorp. 224
Genderp. 228
Race, Ethnicity, and Culturep. 229
Social Classp. 233
Communicating Emotionp. 236
The Voice of Emotionp. 236
Gestures of Emotionp. 239
Establishing Relationshipsp. 241
Intimacyp. 241
Controlp. 243
Summaryp. 246
Part III Applications
Chapter 7 Nonverbal Communication in Non-Intimate Encountersp. 251
Casual Encounters: Building Conversational Rapportp. 251
Approach-Avoidance Signalsp. 252
Entering, Exiting, and Avoiding a Conversationp. 252
Getting Involved in a Conversationp. 257
Interpersonal Coordinationp. 259
Turn Takingp. 260
Adaptationp. 265
The Interpersonal Contextp. 268
Influential Encounters: Getting Helpp. 272
Nonverbal Communication Makes a Differencep. 272
Attractivenessp. 273
Clothingp. 274
Immediacy Behaviorp. 276
Mimicryp. 279
Why Nonverbal Communication Makes a Differencep. 280
Attractionp. 280
Authorityp. 280
Affiliationp. 281
Arousalp. 281
Summaryp. 282
Chapter 8 Nonverbal Communication in Intimate Encountersp. 285
Relational Intimacy and Nonverbal Communicationp. 286
The Dynamics of Intimacy Regulationp. 286
Nonverbal Communication in Close Relationshipsp. 288
Nonverbal Communication and Relationship Successp. 294
Nonverbal Communication in Intimate Encountersp. 296
Romantic Encounters: Attracting a Potential Partnerp. 297
Identity Signalsp. 297
Courtship Signalsp. 304
Confrontational Encounters: Managing Relational Conflictp. 311
Nonverbal Hostility and Conflictp. 311
Nonverbal Conflict Managementp. 315
Nonverbal Conflict Behavior and Marital Stabilityp. 317
Comforting Encounters: Providing Emotional Supportp. 319
Attachment and Nonverbal Communicationp. 320
Comforting Messagesp. 322
Recognizing Distressp. 323
Reflecting Feelingsp. 323
Reaching Outp. 324
Relinquishing Controlp. 326
Reinforcing Speechp. 327
Rewarding Optimismp. 327
Summaryp. 328
Chapter 9 Nonverbal Communication in Deceptive Encountersp. 331
Lying and Deception in Everyday Lifep. 332
Theories of Nonverbal Communication and Deceptionp. 333
Nonverbal Leakage and Clues to Deceptionp. 333
The Four-Factor Theory of Deceptionp. 335
Attempted Controlp. 335
Physiological Arousalp. 336
Displays of Emotionp. 336
Cognitive Processingp. 338
Self-Presentation Theoryp. 339
Interpersonal Deception Theoryp. 339
Studies Comparing Liars and Truth Tellersp. 341
Catching Liarsp. 343
Factors Influencing the Success of Lie Catchingp. 343
Communication Skills: Good Liars and Bad Liarsp. 344
What Are the Stakes? What Is the Risk? The Context in Which Lying Occursp. 345
Beliefs, Perceptions, and Behavior of the Lie Catcherp. 346
Experience and Expertise of the Lie Catcherp. 348
Training People to Catch Liarsp. 350
Summaryp. 352
Chapter 10 Nonverbal Communication in Workplace Encountersp. 355
Superior-Subordinate Encounters: Communicating Statusp. 355
Status Reminders: The Nonverbal Dimensionp. 356
Dressing Up and Dressing Downp. 357
Size Mattersp. 358
"Do Not Disturb" Signsp. 359
Up Close and Personalp. 359
The Center of Attentionp. 360
The Cold Shoulderp. 360
The Silent Treatmentp. 361
Kicking Backp. 361
The Voice of Authorityp. 361
Belated Appearancesp. 362
Monopolizing a Conversationp. 362
An Emotional Roller Coasterp. 363
Nonverbal Displays of Status: Mishaps and Misunderstandingsp. 364
Dysfunctional Leadershipp. 364
Sexual Harassmentp. 371
Workplace Discriminationp. 374
Cross-Cultural Misunderstandingsp. 376
Task-Oriented Encounters: Getting the Job Donep. 378
Self-Fulfilling Prophecies: Expectancy Effects in the Workplacep. 380
Emotional Exchanges in the Workplacep. 381
Emotional Contagionp. 381
Emotional Laborp. 382
Emotion Recognitionp. 384
Successful Nonverbal Communication in Task-Oriented Encountersp. 384
Customer Service Transactionsp. 385
Professional Interviewsp. 387
Oral Presentationsp. 394
Summaryp. 397
Chapter 11 Nonverbal Communication in Mediated
Encountersp. 399
Informative Encounters: Staying Connectedp. 399
Media Coverage of the Newsp. 400
Nonverbal Communication of the Newsp. 400
Nonverbal Communication in the Newsp. 402
Nonverbal Communication of Media Biasp. 404
Interactive Uses of Mediap. 406
Comparing Communication Mediap. 407
Applications of Interactive Mediap. 415
Persuasive Encounters: Resisting Influencep. 419
The Impact of Nonverbal Communicationp. 420
Physical Appearancep. 420
Nonverbal Behaviorp. 424
Explaining the Impact of Nonverbal Communicationp. 427
Entertaining Encounters: Absorbing Popular Culturep. 428
Media Portrayals of Physical Attractivenessp. 431
Media Portrayals of Nonverbal Interactionp. 436
Summaryp. 439
Appendixp. 441
Referencesp. 447
Indexp. 505